avaya

Is Avaya the new Nortel?

Written by Laura Espinosa on . Posted in Uncategorized

avaya

Everyone is talking about the Avaya Bankruptcy and what it means for the future. No Jitter had a very interesting piece on the bankruptcy that we thought was worth sharing: Avaya Bankruptcy: Good or Bad for Customers?

The author, Phil Edholm, believes that the speed of the bankruptcy process is of great importance. He compares the bankruptcies of Nortel, which was a long and painful process, and that of Aspect, who reached a much quicker conclusion.

Edholm explains that “Chapter 11 is designed to enable continued operations and return to normal business (versus the total liquidation of Chapter 7), creditors have claims to all of a company’s assets and cash. Those claims can prolong the bankruptcy process, and often lead to liquidation, which is what happened in the Nortel case.”

On the other hand, Aspect was able to avoid this by securing the support of creditors and developing a plan before filing.

Reports from Avaya indicate that they do not have a plan and are only beginning the process of negotiations.

With the outlook looking so uncertain, this seems to distract from the essential issue – why did they get into this position in the first place?

 

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avaya

Avaya Files for Chapter 11 Bankruptcy Protection

Written by Laura Espinosa on . Posted in Uncategorized

As you’ve probably already heard, Avaya has filed for Chapter 11 Bankruptcy Protection. This startling fact reminds of us Nortel.

When we first got started, we had to reassure our partners of our financial stability; that we were no Nortel. We have proven this stability through 14 years of growing business.

What will be next for Avaya? Only time will tell.

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Still have a Nortel System?

Written by Laura Espinosa on . Posted in Uncategorized

If your company still has a Nortel system such as the Meridian or the B200, it is long overdue for an upgrade. With Nortel out of the picture and Avaya’s future looking uncertain, now is the time to take your company forward with a new telephony system.

Whether you are hesitant to leave behind your pricey PBX or anxious to try something new, moving to a VoIP system will have a positive impact on any company or organization.

Nortel systems were well built and long lasting, but the world of telephony has evolved into something entirely new and different. Gone are the days of expensive hardware and physical telephony systems. VoIP, based on software and data, boasts many advantages.

From increased productivity to economic savings, VoIP will not disappoint. Ready to get started? Sign up for a free account and take the first step beyond Nortel.

Additional Reading:

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Five Reasons to Upgrade from Nortel to PBXware Key System

Written by Laura Espinosa on . Posted in Uncategorized

nortel

Are you a customer trying to decide where to go next? Are you faced with more options than ever before and unsure which is the best after leaving Nortel Networks and BCM 50? Have you considered PBXware Key System?

PBXware Key System is the logical next step after Nortel, also known as Nortel Norstar or Meridian Phone Systems, for several reasons…

1. Fast & Easy Set-Up Migrating to a new telephony system is difficult enough without the added-in stress of a lengthy installation and steep learning curve. PBXware Key System boasts the fastest phone system set-up on the market.

2. VoIP Telephony The telephony market has been inundated with VoIP offerings in recent years. With more features, bigger sales, and less costs, most telephony companies have already made the move to VoIP. It is not a passing trend, VoIP is the telephony of the future and of today.



3. Account Managers Bicom Systems PBXware Key System goes above and beyond the features and capabilities you would expect by giving you an experienced Account Manager that is prepared to walk you through the transition and even beyond. Rest assured that your Account Manager will understand your business and ensure you receive the best possible system and support available.

4. Unified Communications PBXware Key System is part of a turnkey Unified Communications system that will make communicating easier, faster, and more efficient for your company. Our software trio and additional desktop and mobile applications give users flexibility and constant connectivity. Simplify your telephony migration by switching to a company that can offer you everything from the same place.

5. Extensive Features One of the most impressive aspects of PBXware Key System is its extensive feature-set. Make this telephony upgrade worth it by increasing employee productivity and efficiency through useful telephony features.

Additional Reading:

Or talk to an experienced Account Manager by emailing sales@bicomsystems.com

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How to Choose a New Provider after Nortel

Written by Laura Espinosa on . Posted in Uncategorized

nortel

Are you ready to move on from Nortel and BCM 50 but unsure how to choose a new provider? Life After Nortel: SMB Migration Roadmap and Buying Decision Checklist from Ziff Davis provides five guidelines to keep in mind as you compare providers after leaving Nortel Networks (also known as Nortel Norstar or Meridian Phone Systems):

1. VoIP Pedigree The VoIP market is full of newcomers with offers that will dazzle and impress. Be cautious and look for an experienced company that has a long and positive track record. Read case studies and ask for references.

2. Core Business Most telephony companies have more than once focus; look for a company that is committed to phone systems and that shares your outlook on telephony. Find a company that will innovate and progress but continue offering what you need.

3. Range of Features As you dive into the world of VoIP for the first time do some research on the options and features available. You are going to want to stay with the same telephony provider for a long time, so make sure they have everything you need and want.

4. Customer Base Does the provider usually serve large enterprises? SMBS? Is there niche a specific industry like hospitality, medical, or government? Seek a provider with customers similar to your own company so that they will understand your business needs and obstacles.

5. Viability This is going to be a big move – go with a provider that will be around for many years to come. Ask about the provider’s financial situation and their plan for the next several years. Pay attention to how the company is doing and choose one that appears to be viable in the world of ever-changing technology.

Ready to get started? Talk to one of our experienced Account Managers about upgrading to PBXware today! With a fast & easy setup, PBXware encompasses the most advanced technologies and unified communications features along with an understanding Account Manager to help you with the transition and beyond. Just email us at sales@bicomsystems.com today!

Additional Reading:

What Happened to Nortel?

How to Move On From Nortel

Five Reasons to Upgrade from Nortel to PBXware KeySystem

Life After Nortel: SMB Migration Roadmap and Buying Decision Checklist by Ziff Davis.

There’s Life After Your Nortel PBX from VoIP News

Or talk to an experienced Account Manager by emailing sales@bicomsystems.com

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How to Move On From Nortel

Written by Laura Espinosa on . Posted in Uncategorized

nortel

Nortel (also known as Nortel Norstar or Meridian Phone Systems) customers are facing a crossroads and must begin making decisions about their future. The world of telephony is overwhelming and many leaving Nortel Networks and BCM 50 are unsure which direction to move. The decision is made a little easier by Life After Nortel: SMB Migration Roadmap and Buying Decision Checklist from Ziff Davis.

The whitepaper from Ziff Davis lays out several options and roadmaps and encourages companies to take the initiative to make a decision before their competition gets ahead of them. The move from TDM to VoIP may be intimidating but it is necessary and ultimately beneficial.

Ready to move forward? You have three options:

  1. Stay with Nortel
    If your company is satisfied with its current system and is still reaping the benefits from its initial investment with Nortel, it could stay on board for another year. Avaya will continue supporting Nortel customers until October 2015. However, keep in mind that the competition is beginning to make the move to VoIP and will be leaps and bounds ahead a year from now.

  2. Transition to Avaya
    Avaya promises a seamless move to their VoIP system for current Nortel customers. The move would be relatively painless and your company would not lose its support system along the way. Avaya is big and has a good reputation; making it a viable option for your company. But as long as your company is going through a migration, consider all of your options.

  3. Switch to a new provider
    If you are ready for something completely new, delve into all of the new telephony options on the market today. Perhaps you want the latest technology; maybe you want to switch to a smaller company that will give you more personalized attention; or maybe you want to spend less on telephony – you are sure to find something that meets your needs.

Ready to switch to a new provider but unsure how to choose? Stay tuned for our next post How to Choose a New Provider after Nortel.

Or talk to one of our experienced Account Managers about upgrading to PBXware today! With a fast & easy setup, PBXware encompasses the most advanced technologies and unified communications features along with an understanding Account Manager to help you with the transition and beyond. Just email us at sales@bicomsystems.com today!

Additional Reading:

What Happened to Nortel?

How to Choose a New Provider after Nortel

Five Reasons to Upgrade from Nortel to PBXware KeySystem

Life After Nortel: SMB Migration Roadmap and Buying Decision Checklist by Ziff Davis.

There’s Life After Your Nortel PBX from VoIP News

Or talk to an experienced Account Manager by emailing sales@bicomsystems.com

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What Happened to Nortel?

Written by Laura Espinosa on . Posted in Uncategorized

nortel

Nortel, also known as Nortel Norstar or Meridian Phone Systems, was one of the best in the world of telephony; an industry giant. Unfortunately, after its initial transition from PBX to IP PBX, Nortel Networks and its famous BCM 50 (Business Communications Manager 5.0) did not keep up with the evolving industry and trends like Cloud or VoIP.

It was ultimately broken apart and sold in pieces to different companies. The carrier aspect went to Genband, wireless to Ericsson, metro Ethernet to Ciena, and telephony to Avaya who will only support Nortel customers for so long.

With the Nortel brand and BCM 50 essentially gone, their customers are facing a crossroads and must begin making decisions about their future. The world of telephony is overwhelming and many are unsure which direction to move.

So how do we move on from Nortel? Read about your options in our next post How to Move On From Nortel.

Or talk to one of our experienced Account Managers about upgrading to PBXware today! With a fast & easy setup, PBXware encompasses the most advanced technologies and unified communications features along with an understanding Account Manager to help you with the transition and beyond. Just email us at sales@bicomsystems.com today!

Additional Reading:

How to Move On From Nortel

How to Choose a New Provider after Nortel

Five Reasons to Upgrade from Nortel to PBXware KeySystem

Life After Nortel: SMB Migration Roadmap and Buying Decision Checklist by Ziff Davis.

There’s Life After Your Nortel PBX from VoIP News

Or talk to an experienced Account Manager by emailing sales@bicomsystems.com