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bluBlob Case Study

Written by Laura Espinosa on . Posted in Case Studies

blublob

We are excited about another partnership in Australia to enhance and update existing Hosted Telephony Solutions. bluBlob, a Telephony, Networks, and Applications provider in Victoria, joined Bicom Systems to improve their current offerings.

In an effort to update their solution, bluBlob began shopping for a Hosted Telephony Platform. Their search brought them to PBXware Multi-Tenant and a partnership with Bicom Systems. Flexibility, customizability, and cost savings were some of the key drives behind the partnership.

Read the bluBlob Case Study to get the whole story.

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  • A Case Study: Entrust ICT in Australia

  • Case Study: IS Technologies

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A Case Study: Entrust ICT in Australia

Written by Laura Espinosa on . Posted in Case Studies

entrust

Bicom Systems is excited to announce its partnership with Entrust ICT to serve the Australian market with wholesale information and communications technology solutions.

After being formed with the acquisition of Nextep Broadband in 2013, Entrust began providing voice solutions to partners in Australia. To improve their solution and increase growth, Entrust began searching for a more feature-rich and reliable platform.

By partnering with Bicom Systems, Entrust has created a more compelling solution and is growing quickly. Read the case study to learn more.

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PBXware Now Used in Prisons

Written by Laura Espinosa on . Posted in Call Center PBX, Case Studies, Custom Work, PBXware, Unified Communications, VoIP

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Bicom Systems is pleased to announce its business relationship with Wateen Telecom in Pakistan to begin serving prisons.

Wateen Telecom, a converged communications service provider, aims to bring Pakistan into the 21st century and digital revolution.

This case began with a challenge in January of 2014: Wateen needed to supply a telephony system to the inmates of the Punjab Prison System in Pakistan. While similar to a call shop, this situation was unique and had some special requirements and obstacles.

Read about the solution that used PBXware and custom work in our Wateen Case Study.

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IS Technologies

Written by Laura Espinosa on . Posted in Case Studies, Hosted PBX, Multi-Tenant PBX, Press Releases, Unified Communications, VoIP

IS Technologies

Bicom Systems is excited to begin working with IS Technologies to better serve SMBs in Alabama.

Similar to many others in the industry, IS Technologies got its start with hybrid PBX systems but quickly began to grow and expanded into a hosted/cloud PBX solution.

The need for a new platform led IS Technologies to Bicom Systems which was a perfect fit.

Read more in our IS Technologies Case Study.

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WiLogic

Written by Laura Espinosa on . Posted in Case Studies, Custom Work, Partners, PBX, PBXware, Press Releases, Unified Communications, VoIP

Bicom Systems is excited to announce its partnership with WiLogic in California to offer a more advanced and feature-rich VoIP phone system to their customers.

After experiencing rapid growth, WiLogic found themselves in need of a more powerful platform to satisfy customer demands. They found their solution in PBXware.

Since then, WiLogic has obtained and retained more customers than ever thanks to a plethora of VoIP telephony features.

To read more about this business partnership, read our WiLogic Case Study.

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Zamtel Call Center Consultation

Written by Laura Espinosa on . Posted in Call Center PBX, Case Studies, IP Telephony, PBX System

call center zamtel

Last year we worked with Necor Zambia Limited, a telephony reseller, to implement a call center solution for the Electoral Commission of Zambia (ECZ). On many occasion during that project we found ourselves working closely with Zamtel – the national incumbent of Zambia. We gained a mutual understanding and ultimately began an ongoing dialogue that has recently culminated into a whole new project in Zambia.

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Bicom System’s Supporting of Partners in the Field – Example 1: Snetcom

Written by Stephen Wingfield on . Posted in Case Studies, PBX System, Press Releases

Day to day, the greatest satisfaction has to be said to come from working with partners to see their businesses grow. Which over time has also seen our business grow.

There’s always been a slight angst though of how to reciprocate the good faith that partners have placed in Bicom Systems. Fortunately with the time that comes from running our business long enough to put in place resource, there are an increasing number of answers coming to bear.