• Bicom Systems

About Bicom

  • BicomSystems_Logo23


    Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Softwares. In September 2004 Bicom Systems launched its PBXware software and became the first company to deliver an Open Standards Turnkey Telephony System.


    The concept of “Professional Open Standards Telephony” was born.

    By unifying the best of open standards telephony and its own proprietary software Bicom Systems provides SMBs, Enterprises and Governments worldwide with turnkey solutions that take account of clients’ exact needs within a very cost-effective framework.


    This mix takes the best of royalty-free softwares, vibrant open source communities, available custom development backed up by accountable, professional support services brought together with commercially coded Management Tools. Warranted and supported - a safe choice for all organizations.

  • We unify communications!

  • We provide the Communicating World with the most Complete Turnkey Communication Systems available
    by Creating, Unifying and Supporting the Most Advanced of Current Technologies.

  • To liberate the world from traditional communication systems!

  • Advanced Simplicity

    Advanced Simplicity

    We provide advanced feature sets in as simple to use format as possible.



    From delivery of product to use and custom development we seek to provide the closest fit to your requirement.

    Liberation from Traditional PBXs

    Liberation from Traditional PBXs

    We seek to free our resellers and users from the traditional dicta of overpricing, feature and technology limitation.



    We welcome and value the contributions of all customers, staff and partners to the continuing development of our products.



    We manage our business around its core competencies.

    Latest Advanced Technologies

    Latest Advanced Technologies

    We invest in discovering and creating the next steps of technology to unify.



    We commit only to what we have tested and documented ourselves.

    Dedicated Support

    Dedicated Support

    We provide a resolution to your request.

  • Preamble

    The company recognises the obligations it has to those with whom it conducts its affairs. This includes its employees, shareholders, customers, suppliers, competitors and the worldwide community. The company’s reputation, the trust and confidence of those with whom it deals, is one of its most important resources. Bicom Systems strives at all times to guard this reputation as such any transgression of this code (or as amended from time to time) by a Bicom Systems employee or officer may result in disciplinary undertakings. In broad outline all officers and employees are expected to promote:

    • honest and ethical conduct, such as the handling of any possible conflict of interest;
    • complete, equitable, accurate, punctual and comprehensible disclosure of the Company's financial results in accordance with relevant disclosure standards;
    • compliance with relevant laws, rules and regulations of relevant jurisdictions;
    • deterring ill action;
    • prompt internal reporting of transgressions of, and accountability for following, the Code;


    Relations with Customers

    Bicom Systems believes that integrity in dealings with customers is an obligation for a successful business relationship. This principle presides over all parts of the company’s dealings with its customers.Bicom Systems aims to provide products and services that deliver fair value with reliable quality, consistently in exchange for fair reward. Bicom Systems adheres to the confidentiality of customer information.

    Bicom Systems refuses to do business with any organization which it knows does not adhere to the support of basic human rights.


    Relations with Shareholders and Creditors

    Bicom Systems understands that its obligation to its shareholders is fiducial and will as such make all efforts to act in their best interest.

    The company will communicate its business codes, achievements and prospects honestly and seek at all times to protect the interest of its Creditors.

    Relations with suppliers

    Bicom Systems will aim to develop relationships with its suppliers based on mutual trust.

    All commercially sensitive matters related to the company and a supplier will be respected as confidential. Bicom Systems refuse to conduct business with any supplier it knows or suspects uses child labor in any manner. The receipt of gifts or favors by employees may be illegal or can give rise to difficult situations and may be construed as an improper inducement to grant some advantage in return. Employees must not compromise either themselves or the company in conducting the company’s affairs. The following principles should be followed:

    • favors of any kind must not be requested or sought;
    • money in any manner must never be given or accepted;
    • reasonable small tokens and hospitality may be accepted as long as they do not put the recipient under any obligation real or apparent, do not contravene any applicable law, may not be misunderstood or could not be offered in return in similar kind.


    Relations with its Employees

    Relations with employees are based on respect for the individual.

    Bicom Systems will recruit and promote employees on the basis of merit and of the individual’s suitability for the job without discrimination, subject to local legislation. In recognition of the efforts of the individual in helping to create the success of the company, Bicom Systems will maintain a framework of fair and just remuneration policies and structures. Bicom Systems will encourage and assist its employees to develop relevant skills and progress their careers within the company. Bicom Systems expects its employees to act with integrity and maintain high ethical standards. In particular, information received by employees in the course of business dealings will not be used improperly for personal gain or any purpose except that for which it is given.

    Employees will not engage in an activity for personal gain which is in conflict with the company’s business interests or applicable law. Employees must disclose to the company any personal interest or interests of a member of the employee’s immediate family which could create a possible conflict of interest. Employees are expected to comply with laws and regulations within all relevant jurisdictions.

    The environment

    Bicom Systems supports the conservation of the environment in its all available manners and understands that some resources are limited and should be used carefully.


    Compliance and verification

    Transgression of the provisions of this code by employees may lead to disciplinary undertakings, up to and including dismissal where necessary.

    Bicom Systems aims to facilitate employees to express genuine concerns about behavior or decisions that they see as unethical. Bicom Systems encourages employees to promptly report any potentially illegal, incorrect and/or unethical behavior they discover at their workplace or in connection with their work. If employees are concerned that reporting to their line management may result in harassment, victimization or undue distress, they write directly to the Company Secretary.



    All enquires in relation to this Code or its applicability to particular people or situations should be addressed to the Company Secretary.

  • We can and have deployed on every continent!

    Global reach


    Our products are used daily by


    One-person Businesses


    Small and Medium Businesses

    Small and Medium

    Blue Chip Corporations

    Blue Chip



    Service Providers


  • Bicom Systems (USA)

    3901 South Ocean Drive
    Suite 9E
    Hollywood, Florida
    United States

    Tel: +1 (954) 278 8470
    Tel: +1 (619) 670 7777
    Fax: +1 (954) 278 8471
    E-mail: sales@bicomsystems.com

    Bicom Systems (France)

    188 Route de Blessy
    St. Quentin

    Tel: +33 (0) 3 60 85 08 56
    E-mail: sales@bicomsystems.com

    Bicom Systems (UK)

    Unit 5 Rockware Business Centre
    5 Rockware Avenue
    UB6 0AA
    United Kingdom

    Tel: +44 (0) 20 33 99 88 00
    Fax: +44 (0) 20 33 99 88 01
    E-mail: sales@bicomsystems.com

    Bicom Systems (Canada)

    216 Ashburn Lake Road
    Saint John, New Brunswick
    E2J 5E2

    Tel: +1 (647) 313 1515
    Tel: +1 (506) 635 1135
    E-mail: sales@bicomsystems.com

    Bicom Systems (South Africa)

    2 Houtkapper Street
    South Africa

    Tel: +27 (10) 0011390
    E-mail: sales@bicomsystems.com