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  • Business Partnership

    Experience a higher level in
    business partnership.

    Energize your business
    & become the best.

    Be The Best





    Business Partnership

Partner Programs

About Bicom Systems

As a potential reseller you would probably like to know a little bit more about our company. Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Software. Since then we are constantly developing and improving our strategy, structure and global reach following clear vision and mission goal.

 

Bicom

 

 

 

Account Managers

Personal Account Manager

The Bicom Systems approach is built on developing long term relationships with our partners and customers. To build and nourish these relationships is a responsibility of our Account Managers. They are offering pre-sales support, access to references and advice from years of experience in the industry. We are always here to help, advise and steer your business in the prospect of success.

 

 

 

Training and Certification

All of our systems are designed and build following “Advanced Simplicity” philosophy – advanced technology delivered in a easy to use format. Still, everyone needs a little push once in a while, especially when encountering new things. We provide training procedures and Certificate programs that will enable you to master all of the system traits in shortest amount of time. We also cover the ‘what if’ cases from the field operation.

Training

 

 

 

Support

Customer Support

Our systems are covered with a detailed, comprehensive support documentation designed by our Support Engineers. You may find all of the documentation on a Bicom Systems Wiki page.

If you need any additional help contact our Support Engineers:

 

  • Live Chat Support

    Available Monday to Friday from 9am to 5pm CET

  • Ticketing System

    Available 24/7 with average response time of 2 hours

  • Phone Support

    Available Monday to Friday from 9am to 5pm CET

 

 


 

 

Reseller Agreement

As a Bicom Systems Reselling Partner you are granted with certain benefits and responsibility. Please read the Terms of Agreement before applying for Resellers Partnership Program.

 

Reseller Package

Each reseller is granted a Bicom Systems Reselling Package which contains:

  • Reseller Marketing Materials
  • Remote Training (One full day webinar and conference bridge)
  • One Year’s Online Support
  • Products & Marketing Updates
  • Reseller Discount (Read Prices & Discounts Policy)

 

Terms and Conditions

  • No Reseller sign-up fee
  • Reseller Discount, once approved applies to all purchased licenses
  • Delivery of the license is subject to the receipt of payment
  • Each Reseller is obligated to annual support contract

 

Apply for the Reseller Partnership Program

Bicom Systems reserves the right to consider other factors, including our strategic requirements, when considering an applicant. Achievement of the listed criteria does not entitle the applicant to automatic eligibility. Bicom Systems may approve or decline an applicant at its sole discretion.

Training