ultimate efficiency at your office …”
gloCOM desktop is an utmost valuable business communications tool.
gloCOM desktop operates on all major operating systems.
Improve your efficiency at work in the Office or at Home.
” Call Center Agent
the best time and performance efficiency …”
gloCOM is a Desktop & Mobile Unified Communications application designed to provide business
users with a set of features and benefits capable of transforming your company
communications system into a real powerhouse.
Communicate like never before!
gloCOM enables Start-Ups and SMBs to use the corporate class phone system tailored to their needs and budget.
Office Edition provides core Unified Communications capabilities, retaining the familiar phone system usability. gloCOM means the difference between a phone system and the Unified Communications system.
- Call control on physical device
- PBXware, Google and Outlook contacts list
- IM and File sharing functionality
- User presence panel
- Call on available functionality
- Web browser integration
Business Edition brings more power, flexibility and efficiency for businesses and corporate clients.
It provides advanced Unified Communications experience with all the communication tools that a business could need or wish for. Virtually instant deployment and user friendly GUI will make you love gloCOM.
- Dynamic conferencing
- Fax over IP
- Outlook integration
- Any IP phone integration
- Polycom devices support
- Switch phone function
gloCOM CC Agent edition is dedicated to Call Center Agent staff day-to-day efficiency and productivity improvement.
In addition to the standard features CC Agent provides agent optimized interface with lots of features that will make their day a lot easier and drastically more productive.
- Dynamic login
- Queues & Agents display
- Assistance request button
- Major CRMs integration
- Agent pause button
- Agent panel module
CC Supervisor edition is designed to enable Call Center Supervisors to keep up with agents pace and increase their efficiency.
In addition to the standard features, CC Supervisor enables real time monitoring of Agents and Queues, tracking agents performance and generating comprehensive statistics reports.
- Wallboard facility
- Major CRMs integration
- Agent pause reason notifications
- Real time agent monitoring
- Real time queues management
- Comprehensive statistics
Work on the move and keep the time loss as low as possible. Experience efficiency at it’s best with gloCOM GO.
Plan phone calls, control your time and define availability using the gloCOM GO Presence panel functionality.
- Available on iOS & Android
- SIM / Phone Contacts
- PBXware Contacts
- Phone Callback
- User Presence
- Multi-Tenant Compatible