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  • PBXware...

    Delivering Telephony Unified Communications
    Platform since 2004 through a professional
    turn-key solution.



    PBXware -Turn Key!

  • PBXware

    Supports a wide range of PSTN and VoIP
    technologies, All deployable as a single
    unit or redundant network.



    PSTN & VOIP Support

  • PBXware

    Advanced experience for the best achievements.
    A real cost saving solution...and much much more!



    Advanced Experience

PBXware

 

easy_setup

Easy To Setup And Use

PBXware installation is extremely easy with a step-by-step setup wizard guiding users through the process. Navigating through the system to manage extensions, trunks, conferences, IVRs or queues is a smooth & simple experience with the user-friendly web interface.

unified communications

Unified Communications Apps

PBXware works seamlessly with gloCOM. Calls, Conferencing, Instant Messaging, Faxing, Online Presence, Call Center Agents, Outlook/MS Exchange Directory & CRM integration are brought together. This gives customers an extended advantage in everyday communications. Users experience grows beyond VoIP and beyond Voice to enjoy more current forms of communication.

 
DESKTOP & MOBILE APPLICATIONS

DESKTOP & MOBILE APPLICATIONS

In order to further enhance the PBXware experience and functionality we have developed gloCOM – Unified Communications application for both Desktop & Mobile platforms.

 

 

 

Fastest and Simplest
Phone System Setup on the Market

 

 

 

WebRTC Support

WebRTC Support

Developers are able to use WebRTC support to create their own applications and provide further direct integration possibilities from browsers.

VOIP/ANALOG PHONES

VOIP/ANALOG PHONES

PBXware supports VoIP and traditional PSTN telephony technologies. Some of the manufacturers supported are: Aastra, Alcatel, Grandstream, Cisco, Htek, Panasonic, Linksys, Obihai, Polycom, Sipura, Snom, vTECH, Yealink, etc.

 
COMPREHENSIVE SYSTEM FEATURES

COMPREHENSIVE SYSTEM FEATURES

  • Call Monitor
  • Call Recording
  • CDR Search
  • Conferencing
  • Enhanced ACD Queues
  • Instant Messaging Server
  • IVR Auto Attendants
  • Least Cost Routing
  • Multiple Languages
  • Music On Hold
  • PSTN/VoIP Trunks
  • Ring Groups
  • Simple & E.164 Routing
  • Up to 800 Tenants (MT Edition)

 

DASHBOARD

DASHBOARD

The PBXware Dashboard provides quick at a glance bird’s eye view of what is going on with PBXware. Know in real-time the concurrent call statistics, SIP Registrations (Good, Failed, Lagged), Service Status, Licensing Capacity, Disk Usage and Resource Monitor. Having this quick glance page will allow you to see if anything stands out that needs your attention without having to dig too hard to notice key problems.

 
user_features

End User Features

  • Call Screening
  • Call Forwarding
  • Call Parking
  • Instant Recording
  • Call Pickup
  • Call Filters & Blocking
  • Speakerphone Page
  • Directory / BLF List
  • Listen to Recordings
  • Call Monitoring
  • Phone Callback
  • Monitoring Conferences
  • Overhead Paging
  • Paging/Intercom
  • Hot Desking
System Administration

Simple & Easy Administration

PBXware Web based GUI is designed for simplicity and ease of use. Control all of the PBXware assets straight from your web browser. SSH/CLI administration is also available for experienced users.

 

PBXware GUI

Thousands of features and yet simple to use

 

 

 

CALL CENTER Desktop application Features

CALL CENTER Desktop application Features

  • Agent Panel
  • Instant Messaging Client
  • Agent Pause
  • CRM Integration
  • Fax Send/Receive
  • Unified Comms
  • Voicemail GUI
  • Call Recording
  • Drag & Drop
  • Agent Pause Reason Codes
  • Browser Integration
  • Supervisor Panel
  • Wallboard
  • Agent Tools Panel
ACD Queues

ACD Queues

  • Unlimited Agents and Queues
  • Ringing Strategy
  • Call Recording
  • Queue Call Back
call_center_statistics

Call Center Statistics

  • Queues/Agents statistics
  • Real Time Queues/Agents Status
  • Inbound/Outbound Graphs
  • CSV and PDF Data Export
  • Desktop Applications

 

Cloud_IPPBX

MULTI-TENANT CLOUD PBX

PBXware can be offered as a Cloud Hosted IP PBX by ITSPs and Telecom companies.

 
REAL TIME CALL RATING

REAL TIME CALL RATING

  • Comprehensive CDRs
  • Telephony Billing Engine
  • LCR Support
System Availability

99.999% SYSTEM AVAILABILITY

Our clients’ businesses depend on the highest availability, this is why we provide the highest level of system availability possible using our SERVERware Telephony cloud virtualization platform.

 

Increase Productivity & Customer Loyalty

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latest technologies.

 

 

 

 

 

CRM Systems

CRM Integration

PBXware is plug and play ready for integration with Bullhorn, Microsoft Dynamics, Sugar CRM, Salesforce, vTIGER, Zendesk, Zoho as well as many other proprietary CRMs using our SDK that allows a developer to create their middleware connection.

 
Custom Development

Custom Development

Per customer request and working with partners, we develop custom PBXware features for their specific business needs. This ensures that customers get a bespoke solution for the cost of off-the-shelf. This has often been the reason for winning business.

 

 

 

“PBXware is available in Business, Call Centre and Multi-Tenant
editions being deployed since 2004 serving
thousands organisations worldwide.”